Welcome to Dry And Wet Suit Sales Store! These Terms and Conditions govern your use of our website (dryandwetsuit.com) and all purchases made through our store. By accessing our site or making a purchase, you agree to comply with these terms.

1. About Our Store

Dry And Wet Suit Sales Store is a specialist retailer of high-quality diving equipment including:

  • Drysuits and drysuit undergarments
  • Wetsuits and undersuits
  • Diving torches
  • Safety vests

We cater to recreational and professional divers who demand reliable equipment for their underwater adventures.

2. User Responsibilities

2.1 Account Information

When creating an account or making a purchase, you agree to:

  • Provide accurate and complete information
  • Maintain the confidentiality of your account credentials
  • Notify us immediately of any unauthorized use of your account

2.2 Prohibited Activities

You may not:

  • Use our site for any illegal purpose
  • Attempt to gain unauthorized access to our systems
  • Use automated tools to scrape or monitor our site
  • Misrepresent your identity or provide false information
  • Resell our products without authorization

3. Products and Services

3.1 Product Descriptions

We strive for accuracy in all product descriptions, specifications, and images. However:

  • Minor variations in color may occur due to monitor settings
  • We reserve the right to update product information without notice
  • Custom or made-to-measure items may have unique specifications

3.2 Product Suitability

Our diving equipment is designed for specific water conditions and user skill levels. It is your responsibility to:

  • Select appropriate equipment for your intended use
  • Ensure proper fitting and sizing
  • Follow all manufacturer instructions and safety guidelines

4. Orders and Payments

4.1 Order Process

When you place an order:

  • You receive an order confirmation email
  • We process orders within 1-2 business days
  • We reserve the right to cancel any order before shipment

4.2 Pricing

All prices are in Australian Dollars (AUD) and include GST where applicable. We may adjust prices without notice, but changes won’t affect confirmed orders.

4.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You authorize us to charge the full amount to your selected payment method at the time of order.

4.4 Shipping

We offer two shipping options:

  • Standard Shipping: AUD $12.95 via DHL/FedEx (10-15 business days)
  • Free Shipping: For orders over AUD $50 via EMS (15-25 business days)

We ship worldwide except certain Asian and remote regions. International customers are responsible for any import duties or taxes.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery, provided:

  • Items are unused and in original packaging
  • All tags and accessories are included
  • Non-returnable items include:
    • Custom-sized or made-to-measure drysuits
    • Wetsuits/undersuits removed from original packaging
    • Items showing signs of use or damage

5.2 Return Process

To initiate a return:

  1. Email [email protected] with your order details
  2. Receive Return Authorization from our team
  3. Ship items to: 87 Mills Street, BRISBANE ADELAIDE STREET, AU 4000

Original shipping fees are non-refundable unless the return results from our error.

5.3 Refunds

Refunds are processed within 5-7 business days after we receive and inspect your return. Timing varies by payment method:

  • Credit/Debit Cards: 3-10 business days
  • PayPal: Typically within 24 hours

6. Intellectual Property

All content on dryandwetsuit.com, including:

  • Text and graphics
  • Logos and branding
  • Product designs and images

are owned by Dry And Wet Suit Sales Store or our licensors and protected by copyright laws. You may not use our intellectual property without written permission.

7. Liability and Disclaimers

7.1 Product Use

Diving equipment carries inherent risks. By purchasing our products, you acknowledge:

  • Proper training is essential for safe diving
  • Equipment must be properly maintained and inspected
  • We are not liable for improper use of our products

7.2 Website Use

We provide our website “as is” without warranties of:

  • Uninterrupted access or error-free operation
  • Accuracy of all content
  • Fitness for any particular purpose

7.3 Limitation of Liability

To the extent permitted by law, Dry And Wet Suit Sales Store will not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits or data
  • Damages exceeding the purchase price of the product

8. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your personal information.

9. Changes to These Terms

We may update these Terms periodically. The updated version will be posted on our website with a new “Last Updated” date. Continued use of our site after changes constitutes acceptance of the new terms.

10. Governing Law

These Terms are governed by the laws of Queensland, Australia. Any disputes will be resolved in the courts of Brisbane.

11. Contact Us

For questions about these Terms or our products:

Email: [email protected]
Business Hours: Monday-Friday, 9:00 AM to 5:00 PM AEST
Address: 87 Mills Street, BRISBANE ADELAIDE STREET, AU 4000

Thank you for choosing Dry And Wet Suit Sales Store. We’re committed to providing quality diving equipment and excellent service for all your underwater adventures.