Privacy Policy

At Dry And Wet Suit Sales Store (“we”, “us”, or “our”), operating at dryandwetsuit.com, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our premium water sports equipment.

1. Information We Collect

To provide you with our services and enhance your shopping experience, we may collect:

• Personal Identification Information: Name, email address, phone number, shipping/billing address when you place an order or create an account.
• Payment Information: Credit/debit card details (processed securely by our payment partners), PayPal email (if applicable). Note: We do not store full payment card details on our servers.
• Technical Data: IP address, browser type/version, time zone, operating system, device information.
• Usage Data: Pages visited, products viewed, time spent on site, navigation paths.
• Marketing Preferences: Your preferences in receiving marketing from us.

2. How We Use Your Information

We use your data to:

• Process and fulfill your orders for drysuits, wetsuits, and diving accessories
• Provide customer support for your water sports gear needs
• Improve our website and product offerings
• Send order confirmations and shipping notifications
• Prevent fraud and enhance security (in line with PCI DSS compliance)
• With your consent, send promotional offers about new diving equipment or special deals
• Analyze website usage to better serve our global community of water enthusiasts

3. Data Sharing and Disclosure

We may share your information with:

• Payment Processors: Visa, MasterCard, JCB, and PayPal to complete transactions
• Shipping Carriers: To deliver your orders worldwide (excluding certain Asian and remote regions)
• Service Providers: IT support, marketing agencies, and analytics providers who assist our operations
• Legal Requirements: When required by law or to protect our rights and safety

We never sell your personal data to third parties.

4. International Data Transfers

As we serve customers globally, your data may be transferred outside Australia. We ensure all transfers comply with applicable data protection laws and implement safeguards like Standard Contractual Clauses where required.

5. Data Storage and Security

We implement industry-standard measures to protect your data:

• SSL encryption for all data transmissions
• PCI DSS compliant payment processing
• Limited access to personal data within our Brisbane-based team
• Regular security assessments of our systems

We retain personal data only as long as necessary for the purposes collected or as required by law.

6. Your Rights

Depending on your location, you may have rights to:

• Access, correct, or delete your personal information
• Restrict or object to processing of your data
• Receive a copy of your data in a portable format
• Withdraw consent for marketing communications
• Lodge a complaint with a supervisory authority

To exercise these rights, contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and shopping cart
• Analyze website traffic and performance
• Deliver targeted ads for diving equipment (with your consent)

You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect data from children without parental consent.

9. Changes to This Policy

We may update this policy periodically. The “Last Updated” date at the top indicates when revisions were made. We encourage you to review this policy regularly.